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Taxi Passenger Care order in Dallas
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Taxi Passenger Care

Taxi Passenger Care

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USA, Dallas
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Description

At Yellow Cab, we have a philosophy of providing superior performance and customer service to our passengers. We are committed to offering safe, reliable and on-time taxi performance, and we train our drivers to take excellent care of our customers and provide each with a comfortable and pleasant experience.

This means we expect our drivers to act kindly and helpfully toward our passengers, and we train them in how to meet our standards of customer care, including listening to and treating customers with courtesy and respect. We count on them to display a positive attitude, and to handle baggage courteously and carefully. We expect them to maintain our dress code and our standards for clean, well-maintained vehicles.

Drivers are also trained on geographical knowledge and map reading across the entire metropolitan area, and we ensure they are equipped to take passengers to all key tourist locations. In Baltimore, for example, we've been successfully holding taxi classes with the local tourist bureau, where drivers can learn the hotspots of Baltimore in order to take customers directly to tourist spots without needing directions. We also train our drivers on helping clients with special needs with sensitivity and care.

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Taxi Passenger Care
Taxi Passenger Care
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