Stain Removal

Some stains are permanent discolorations of the pile fibers, and caused by liquids such as wine, coffee, soft drinks, etc. Wine and coffee contain tannins. Most soft drinks contain food colorings or dyes. Tannin and food dyes share similar properties with dyes used to color the wool of Oriental rugs. We have had some success in making these types of stains less perceptible, but, many modern rugs are treated with a chemical bath at the weaving facility to impart a luster to the wool, and those chemicals do not react well to stain removing agents. Pet stains such as urine is a discoloration that is usually permanent. Over the counter products sold to remove urine stains usually contain bleaching agents that cause the wool pile to weaken and eventually rot. Our cleaning process flushes out the urine residue and helps to prevent further damage. We often apply an oxidizing agent that will lighten-up the stained area in most cases. You can be assured we take every possible measure to improve the problem without further damaging your rug.