Services of other enterprises
- CaseManager is a complete, browser-based web application providing a comprehensive software solution for managing and tracking HR, Payroll and Benefits calls and issues.
- Decrease Costs as call volume decreases - CaseManager's stat-collector identifies which policies and procedures can be better clarified to employees.
- Improve Service Levels - With all of the caller's information -- including case and call history -- tracked and easily accessible, CaseManager ensures continuity regardless of who takes the call.
- If the CSR is unable to quickly resolve the case, CaseManager will automatically forward the issue to the appropriate Specialist.
- Empower the Employee with CaseManager's self-service portal and e-mail integration.
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Software for Human Resource Management