Remote Workers/Home Office

Remote employees can be added on-demand to their company's call centers to take calls during peak hours, when a special promotion or event is going on to generate higher call volumes than normal, or even during lunch breaks for the on-site call consultants.

Remote offices can be located in other cities and time zones for the call centers to take calls after the other call centers have closed for the day. One call center can handle calls for the entire company after hours for repair, service or other problems. These remote offices can mean access to lower cost of living communities and can tap areas of the country that have qualified employees with lower salary requirements, while simultaneously containing office expenses.

NEC is constantly developing their Private Branch eXchanges (PBX) systems to enhance versatile call center and networking applications. The ability to extend the system's reach to remote and home offices over a wide range of technologies translates into the best customer service available.