IT Solutions

In this environment, technology choices are more important than ever. eGain can help you cost-effectively transform a traditional call center, help desk, or web customer service operation into a multichannel Customer Interaction Hub (CIH). Based on the Power of One™, the concept of one unified platform for customer interaction and knowledge management, a CIH will enable you to do the most you can with your budget.

You will be surprised by how well it addresses your worries about total cost of ownership (TCO) and buying, maintaining, integrating and extracting business value from enterprise customer service and contact center software.