Electric Local Customer Service

To start, stop or change your service, please call our Customer Service Department at (517) 279-9531. We're available Monday through Friday from 8:00 a.m. to 5:00 p.m. or come to our office at One Grand Street, Coldwater, MI 49036.

CBPU electric bills are read each month and billed based off of actual usage. The charges on an electricity bill are as follows:

• Electric Usage - charges are billed per killowatt hour used
• Electric Base Fee - minimum fee to service your account
• Power Cost Adjustment - an adjustment made on your electric bill, dependent upon what the true cost of power is from MSCPA
• Energy Optimization Fee - as required by Public Act 295 (PA 295)
• Electric Tax - residential accounts are billed 4% and business accounts are billed 6% electric tax