Customer Service
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Description
We take a personal approach to customer service. Our staff is trained to
meet our customers¹ needs for order status, pricing, availability, proposal
preparation, technical coordination and product selection through the use of traditional as well as electronic internet means.
Allen Aircraft maintains worldwide distribution relationships with
strategic partners to assure the highest levels of support for spare parts
and AOG service. In addition, we operate complete overhaul and repair
facilities in our in-house FAA/JAA certified repair station.
We are driven by the continuous improvement in quality of our products and services. This philosophy carries throughout the company. Our commitment results in process controls to eliminate quality escapes, to enable continuous reduction in internal discrepancies, to reduce the cost
of quality, and to maintain consistently high quality ratings from our
customers.
Our quality system meets AS9100 standards and is ISO 9001 certified.
meet our customers¹ needs for order status, pricing, availability, proposal
preparation, technical coordination and product selection through the use of traditional as well as electronic internet means.
Allen Aircraft maintains worldwide distribution relationships with
strategic partners to assure the highest levels of support for spare parts
and AOG service. In addition, we operate complete overhaul and repair
facilities in our in-house FAA/JAA certified repair station.
We are driven by the continuous improvement in quality of our products and services. This philosophy carries throughout the company. Our commitment results in process controls to eliminate quality escapes, to enable continuous reduction in internal discrepancies, to reduce the cost
of quality, and to maintain consistently high quality ratings from our
customers.
Our quality system meets AS9100 standards and is ISO 9001 certified.
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Customer Service
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